Mandell L. Crawley is Chief Client Officer of Morgan Stanley and a member of the firm’s Operating and Management Committees. He is responsible for the Integrated Firm Management division, a group that aims to deliver Morgan Stanley consistently and systematically to all clients globally, across business lines. Integrated Firm Management consists of the Global Client Coverage Group, Firm Strategy and Execution, Firmwide Marketing, and Global Centers.
Most recently as Chief Human Resources Officer (CHRO), Mr. Crawley oversaw the Human Capital Management & Corporate Services division, focused on fostering the Firm’s strong brand and culture while enhancing the employee and workplace experience. In this capacity, Mr. Crawley drove the organization’s human capital and location strategy to attract, develop, reward and retain a talented global, distributed workforce.
Prior to becoming CHRO, Mr. Crawley was the head of the firm’s Private Wealth Management (PWM) business, a division that exclusively focuses on ultra-high net worth individuals, families and their foundations. In that role, Mr. Crawley also oversaw International Wealth Management, which caters to non-U.S. resident clients; Family Office Resources, which offers an expansive suite of highly specialized services to address the complexities of managing affluent wealth; Global Sports and Entertainment; and Institutional Client Coverage.
Prior to leading PWM, Mr. Crawley was the firm’s Chief Marketing Officer, where he was responsible for defining, creating and delivering Morgan Stanley’s marketing strategy. Mr. Crawley has also served as Head of National Business Development and Talent Management for Morgan Stanley Wealth Management, where he led an organization responsible for driving growth across the firm’s industry-leading platform and improving the proficiency of our financial advisors, sales support and branch leadership talent. Earlier in his career, Mr. Crawley served as Head of U.S. Fixed Income Sales and Distribution for Morgan Stanley Wealth Management’s Capital Markets Group. In total, he has spent 14 of his 32 working years within Capital Markets in various producing and managerial capacities.
Mr. Crawley received an MBA with honors from Fordham University (New York City) and a BA in economics from Northeastern Illinois University (Chicago). He is on the Board of Governors for the Boys and Girls Clubs of America, the Fordham University Board of Trustees and the Greenwich Academy Board of Trustees.