Contact Us

How do I contact the Stock Plan Support teams?

There are many ways to contact the support teams. Select the appropriate support team below to see how to contact them.

Stock Plan Participant Support

For employees that log into Morgan Stanley at Work-Shareworks (see login screen below):

If you have questions about your stock plan account or would like information to complete a transaction, search through the Support Center for an answer. If you still require assistance, please contact the Stock Plan Support team from Monday to Friday on market trading days by phone using the contact information below.

North America

• Call toll-free: 1 877 380 7793 - 8:00 a.m. to 8:00 p.m. (ET)

Quebec

• Telephone: 1 877 214 4763 - 8:00 a.m. to 8:00 p.m. (ET)

Australia

• Call toll-free: 1 800 768 002 - 9:30 a.m. to 4:30 p.m. (AET)

United Kingdom

• Telephone: 0808 234 9514 - 8:00 a.m. to 6:00 p.m. (GMT)

Hong Kong

• Telephone: 800 906 061 - 8:00 a.m. to 6:00 p.m. (HKT)

Philippines

• Telephone: 877 674 8450 - 8:00 a.m. to 8:00 a.m. (ET) (Monday- Thursday), 8:00 a.m. to 8:00 p.m. (ET) (Friday)

Other locations

• Telephone: 1 403 515 3909 - 8:00 a.m. to 6:00 p.m. (ET)

For employees that log into Morgan Stanley at Work (formerly known as StockPlan Connect):

North America Toll Free

• Call toll-free: 1 866 722 7310 - 8:00 a.m. to 8:00 p.m. (ET)

Other Locations Toll Line

• Telephone: +1 801 617 7435 - 8:00 a.m. to 8:00 p.m. (ET)

Europe

• Telephone: +1 801 617 7700 - 8:00 a.m. to 4:30 p.m. (CET)